You focus on driving your business forward.

And let the experts run your workload automation environment.

XpertCare Support. is built on a solid foundation, underpinned by IBM’s SoftLayer IaaS and their proven, industrial strength software, IBM Workload Automation. XpertCare is the premium support service from Premier IBM Business Partner Elyzium, which seamlessly gels these services together, giving you the time and agility to introduce new business opportunities. XpertCare includes:

            • Availability SLA’s
            • Monitoring & Management of TWS Infrastructure
            • Software Upgrades and patches
            • Reporting
            • Scheduling Tasks*
            • Deployment of Agents*
            • Batch Optimisation*
            • Advanced Reporting*
            • Migration From Competitive Products**

* Elite service only. ** Available as an add-in to the contract

Expertise second to none.

Elyzium’s XpertCare team has been managing on premise workload automation environments for our clients for over ten years. Our consultants not only have in excess of 50 years’ experience of working with IBM Tivoli Workload Scheduler between them, but they are also the most qualified bunch in the World. In fact, Elyzium is the only IBM Gold accredited Business Partner in the World for Tivoli Workload Scheduler when it comes to deployment. And since XpertCare has been expanded to include the service, you can sleep easy knowing your workload automation environment couldn’t be in better hands. 


Flexible choice.

One size definitely does not fit all. Our experience tells us that like people, all organisations are unique, with different issues and requirements. So whilst we have two standard levels of support available as part of the service, we can also put together a bespoke package that is unique to the requirements of your business. Just ask.

If you’d like to continue to manage and update jobs yourself that’s fine. Or, for a little bit more we’ll manage the addition, modification or removal of jobs for you. Whatever you choose, you’ll enjoy peace of mind that your infrastructure is supported by Elyzium’s premium XpertCare, and backed by IBM. Please visit for more information.